How to Order

Search, Pay, Download, Repeat

3 Steps to Purchase

SEARCH

Choose footage
Select size/license
Add to cart

PAY

Fill-in billing details
Review your order
Make payment

DOWNLOAD

Check your e-mail
Download footage
Download license

Payment Options

@TravellersID Accepted Payment Methods

All payments, except for “Pay With Points”, will be processed through 3rd party services (pop-up form will showed up when you click “Place Order” button), don’t worry, it’s safe and secured. You must follow your chosen payment method instructions to complete the order. Once payment been made, your order will be processed automatically in our system.

FAQ

When I can download my footage?
Upon completed / successful payment / order, you can download your footage from our “Thank You” page, or from our “Order Completed” e-mail, or from your Download page.

I’ve made the payment but didn’t redirected to “Thank You” page
You can check your order status here. If the status is success but there’s no available download in your Download page, please contact us and provide your Order ID/Number.

Do you offer refund?
No. After payment and order confirmed, you can not file any refund, except for some cases. Check Refund Policy in our Terms of Use here.

Do you have promotion?
Yes (or no). Our running promotion can be checked in our Promotion Page here.

What is @TravellersID Reward Point?
Please refer to this page.